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Posted: 2025-07-29 10:35:35 UTC
This article contains some claims that are falsified. While not everything in the article is false, please proceed with extreme caution and verify any critical information independently.
This article contains some claims that are falsified. While not everything in the article is false, please proceed with extreme caution and verify any critical information independently.
Status
Last Updated
2025-07-29 10:36:13 UTC
Verified By
Rollup News
Ryanair demanded that a widow's deceased husband personally request a refund, even after she provided his death certificate and legal documents. They only reversed their decision after the issue went viral.
Ryanair's insensitive handling of a refund request for a deceased passenger.
The airline's insistence on direct communication from the deceased, despite proof of death and legal documentation.
Public outcry and media attention forcing Ryanair to acknowledge their mistake and offer a refund.
Obtaining a refund from Ryanair after the death of a spouse.
Dealing with bureaucratic inflexibility and insensitivity from a large corporation.
Navigating customer service protocols that do not account for exceptional circumstances like death.