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SYSTEM PROCESSING...
Q[L!?.}9A?Q0}UJC'6;{_1OY.Y:J(6*CFOFZ
SYSTEM PROCESSING...
Posted: 2025-11-21 06:36:36 UTC

This article contains some claims that are falsified. While not everything in the article is false, please proceed with extreme caution and verify any critical information independently.
This article contains some claims that are falsified. While not everything in the article is false, please proceed with extreme caution and verify any critical information independently.
Status
Last Updated
2025-11-21 06:36:50 UTC
Verified By
Rollup News
A KuCoin user reports that the exchange took responsibility for a $300K liquidation caused by broken infrastructure but offered an unreasonable solution: generating $700M-$1B+ in referral trading volume to earn back the lost money in commissions.
KuCoin acknowledged responsibility for a wrongful liquidation.
The proposed solution requires the user to generate an immense amount of trading volume.
The user's attempts to resolve the issue through communication and meetings have been unsuccessful.
The exchange is unwilling to refund even the fees paid unless the user brings significant trading volume.
The user is sharing their experience to highlight potential issues with how the exchange handles user issues.
Wrongful liquidation due to broken infrastructure.
Unrealistic expectation to generate massive trading volume to recover losses.
Lack of a reasonable resolution from KuCoin despite acknowledging fault.
Unwillingness to refund fees without significant trading volume generation.